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Website takeovers could be bad news for estate agents


The takeover of propertyfinder.co.uk by CGNU's property website Asserta Home - the fourth website purchase this year by Asserta - is part of a trend which could see property sales on the Internet becoming increasingly dominated by a small number of major players to the detriment of smaller independent estate agencies.

According to Guy Baker, Managing Director of property portal Homes-on-line.com, the next three years will see the number of property websites contract as many sites spending multi-million pound sums on website maintenance, advertising, office space and employees fail to deliver investment returns and their backers pull the plug. Meanwhile, smaller estate agencies which have been lured onto the sites of the remaining bigger players by attractive low fees will suddenly find themselves trapped as the site owners rack up their rates having gained a stranglehold on the market.

Although the privately owned Homes-on-line is a large player in terms of website traffic, estate agency members and its product offering, unlike other websites it does not spend heavily on promotion and so remains profitable - something which Guy Baker believes is more important to the long-term viability of a website than size.

He said: "The Internet is still like the Wild West in the 1800s as property sites try to stake their claim on an ever increasing share of the territory. Unfortunately, smaller estate agencies currently enjoying 'Jam Today' could find themselves paying heavily for it in the future, unless they avoid getting tied in to one or two big players. They need to spread themselves across several different sites to gain the best of all worlds, both now and in the future. By remaining flexible now they will increase their bargaining power when the prices start heading north after the market shake-out is complete."

He added: "Homes-on-line has become well established by remaining lean and not spending huge sums on advertising and promotion. This has enabled us to remain profitable which in turn has helped us to concentrate on delivering more services and value to agents.

"We may not have the same branding and some of the other major sites but we share the same traffic figures because we have excellent search engine positioning. This helps us to generate about 10,000 unique visitors a day. I like to think that at everything else we are better - we make a profit, have no axe to grind and through our growing links with other estate agency organisations and property-related media are ideally positioned to serve our agents," he said.

Guy Baker also warned that the picture could be further compicated by the fact that many of the larger sites have other interests in the market. Asserta also owns the corporate estate agent Your Move; Fish is backed by the local property Press who have the current strangle hold on their market; RightMove is backed by a group of corporate estate agents including Halifax, Countrywide Assured, Bairstow Eves and others; whilst PrimeLocation is backed largely by Savills.

"Paying these sites will mean giving money to your competitors," said Guy Baker. "However, the more important factor is strategic. By being beholden to the competition, smaller independents could not only find themselves being hauled over a barrel financially, but could have their marketing constricted by the big players once they gain a stranglehold on the market."

He added: "Most of the high-profile major players are making huge losses at the moment, so will either have to shut up shop or find a way to develop income streams from their sites. The E-commerce and on-line advertising dream has not delivered, which is why so many dotcoms are going out of business. if these sites can't get the money from the consumer they will have to get it from the agents on their sites."
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